INFInet CRM is a web-based application. It is a Customer Relationship Management software for SME. It supports complex maintenance of contacts with clients. The application provides full information about customers and history of contacts with them. It allows receiving and managing service notifications too. INFInet CRM can be integrated with other programs or company web site. It works with every e-mail program and it is used via WWW browser.
Advantages of INFInet CRM
- CRM (Customer Relationship Management) for small and medium enterprises
- Complex maintenance of contacts with customers
- Comprehensive information about clients
- Maintenance of service notifications
- Products management
- Marketing activity management
- Important dates reminder
- Sorting of e-mails
- Reporting, analysing and market segmentation
- Surveys tool
- Customised to company needs
Accustoming of INFInet CRM
INFInet CRM is a web-based program used via WWW browser. Administrational and usable operations are performed in the same way. Access rights ensure only the authorised users may change the data. Main advantage of INFInet CRM is that there is no need to install it on a computer where it will be used (web browsers are installed on almost every computer).
Benefits from accustoming of INFInet CRM
- 24/7 access for everyone who has appropriate rights
- Integration with other programs or company web site
- Reduction of costs connected with customer relationship management
- More effective and better customer service
- Rise of customer devotion to our company
- Automatic sorting of e-mails (works with every e-mail program)
- Access rights privileges
Screenshots
See also